Shipping & Returns

Shipping Policies

PACKS proudly ships to the following states:

Alabama, Arkansas, Arizona, Florida, Georgia, Hawaii, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Massachusetts, Missouri, Nebraska, New Hampshire, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Virginia, West Virginia, California, Minnesota, Mississippi, Wisconsin, Wyoming, and in Washington D.C.

States We Do Not Ship To

Currently, we do not ship to Alaska, Connecticut, Colorado, Delaware, Idaho, Iowa, Michigan, Montana, New York, Nevada, North Dakota, Oregon, Rhode Island, Vermont, Utah, and Washington.

If your state is on the list where shipping is not available and you wish to purchase PACKS apparel, please visit our Apparel Site.

Average Shipping Time

Our processing time for orders is typically 1-3 business days. Delivery takes about 5-14 business days, depending on your location. Please note that during peak sale periods, the delivery time might extend slightly.

Payment Options

PACKS accepts all major credit/debit cards. We currently do not offer other payment methods.

Changing or Modifying an Order

You have the flexibility to change or modify your order until it is in the process of being fulfilled. For any modifications, please contact us directly at

Modifying a Shipping Address

Due to age verification requirements, the shipping address cannot be changed once an order is placed. However, you can update the shipping address in your account settings for future orders.

Order Status

You will be notified via email with tracking information once your order is dispatched, allowing you to track the progress of your delivery.

Damaged Orders

Upon receipt, please inspect your order immediately. If you encounter any damaged or incorrect items, reach out to our customer service team right away at

Return Policy

We do not accept returns. If you've purchased PACKS products from another retailer, please contact them directly for return inquiries.

Lost Orders

Should your order not show any carrier scans or movement for 10 or more business days, we consider the shipment lost. In such cases, we're happy to offer a replacement order or a refund.

Please note, due to product age restrictions, we can only ship to addresses that match the billing address.